This service charge covers the cost for us to send your new item on our reliable tracked services via Royal Mail and also will provide you a return label using our returns track services by Royal Mail, this service will allow us to send you notifications regarding your shipment until it is delivered when sending a new.
Why pay for this?We have had cases of many customers having their exchanges lost in the post by using other free and untracked services, so to best guarantee, it will be definitely delivered at peaceful ways we only use and recommend a tracking service for exchange and returns.
*What to do next?After you have purchased this service please pack your item/s the same way as received including a note with new requirements, sizes, etc along with the original invoice within the shipment. **This is very crucial to have your invoice with a note or this may cause long delays.
How do I get my label?After your payment for this service, you can generate your label in the following methods.
OPTION 1. From the order confirmation page click on "Generate your returns label".
OPTION 2. Log in to "My Account" once in your account, you will see a red button under your most recent order for the label service, click on it to proceed to generate your label service.(* A Printer is required to print your label to stick to the parcel, drop it at your nearest post office when ready)
Shipment Services Explained
All our products are shipped from Edinburgh, Scotland by 1pm using the following shipment services.
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Free delivery on orders +£50
UK CUSTOMERS NOW CAN ENJOY FREE SHIPPING
International Delivery 1-5 Days
FOR US AND EU COUNTRIES 1-3 WORKING DAYS
5* Service and Quality
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