UK Return Exchange Service + Track 48 Return Label

£6.95 exc. TAX

- +

Need it quickly? Get it next day with our Express shipping options, available Monday-Thursday


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  • DESCRIPTION

    The Service

    This service charge covers the cost for us to send your new item on our reliable tracked services via Royal Mail and also will provide you a return label using our returns track services by Royal Mail, this service will allow us to send you notifications regarding your shipment until it is delivered when sending a new.

    Why pay for this? 

    We have had cases of many customers having their exchanges lost in the post by using other free and untracked services, so to best guarantee, it will be definitely delivered at peaceful ways we only use and recommend a tracking service for exchange and returns.
     

    *What to do next? 

    After you have purchased this service please pack your item/s the same way as received including a note with new requirements, sizes, etc along with the original invoice within the shipment. **This is very crucial to have your invoice with a note or this may cause long delays.
     

    How do I get my label?

    After your payment for this service, you can generate your label in the following methods.

    OPTION 1. From the order confirmation page click on "Generate your returns label". 

    OPTION 2. Log in to "My Account" once in your account, you will see a red button under your most recent order for the label service, click on it to proceed to generate your label service.
    (* A Printer is required to print your label to stick to the parcel, drop it at your nearest post office when ready) 
  • SHIPPING

    Shipment Services Explained

    All our products are shipped from Edinburgh, Scotland by 1pm using the following shipment services.

    EXPRESS SERVICES

    • DHL EXPRESS INT 1-3 Days

      ESTIMATED DELIVERY TIME: 24hrs to 3 Working Days

      DESCRIPTION: This service provided by DHL will deliver your order within 24hrs to 5 working days to most countries in the world. If you wish to have a more precise delivery time estimate of your order please contact us using the live chat or contact us with your full address and items of your order for a full estimate. In order to effectively use this service, your order must be placed before 12:30 PM during working days Monday - Friday, UK holidays may affect this service. An email or an SMS notification is sent to you regarding your shipment delivery with estimated delivery time when using this service. Monotone area classification means that in order to deliver the order to your location an extra charge is given to cover the cost of delivering goods to that specific location.

    • DHL EXPRESS MON-THU by 12AM NEXT DAY (UK ONLY)

      ESTIMATED DELIVERY TIME: Next day by 12pm

      DESCRIPTION: This DHL Express service is our best guarantee of order delivery by 12PM next day. Available for orders placed between Monday and Thursday. In order to effectively use this service, your order must be placed before 13:00 PM (GMT) during working days Monday - Thursday, UK holidays may affect this service. This service does not provide a delivery on Saturday for orders submitted on Friday. An email or an SMS notification is sent to you regarding your shipment delivery with estimated delivery time when using this service.

    • Royal Mail 24™ Tracked (UK ONLY)

      ESTIMATED DELIVERY TIME: Next day by 7PM (Working Days)

      DESCRIPTION: This service will deliver orders within 24hrs from 7 pm from order day to 7 pm next day. A tracking notification via email or SMS updating the order delivery is provided.

    STANDARD SERVICES

    • Free Royal Mail Track 48 - Orders +£50

      ESTIMATED DELIVERY TIME: 2-3 Working Days

      DESCRIPTION: This service provides a free shipping option when ordering above the recommended value to automatically qualify for this option.

    • Royal Mail 48™ Tracked (UK ONLY)

      ESTIMATED DELIVERY TIME: 2-3 Working days

      DESCRIPTION: This service provided by Royal Mail will deliver your order within 2-3 working days.

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Free delivery on orders +£50

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International Delivery 1-5 Days

FOR US AND EU COUNTRIES 1-3 WORKING DAYS

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