RETURN WORLDWIDE SERVICE

£20.00 exc. TAX

- +

Need it quickly? Get it next day with our Express shipping options, available Monday-Thursday


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  • DESCRIPTION

    This service provides a collection of the product from your address and forward it back to us on a tracking service using DHL Express, after 8-12 hours you have ordered this product you will receive instructions to book your collection, note that this service will only cover the cost to send the product back to us and it is a non-refundable service once used.

    Zone Selection

    Zone 1   Germani, Belgium, Netherlands 
    Zone 2  France, United States, Monaco, Canada 
    Zone 3  Spain, Sweden, Portugal


    If your country is not listed please contact us for an estimate.

    When returning goods back to us please declare your contents as RETURNS for import customs clearance purposes.(Products not classified as recommended will be held and returned back to you after 14 working days and cost of this service is not refundable.)

    This service is not an obligation but an alternative way to have your item sent back to us using a trusted and reliable service at low cost, if you decide to have the item sent back using your preferred local service please note the return address below and include your order invoice to assist the return if the invoice is not included delays may occur to your return.

     

    RETURN ADDRESS:

    BEST KILTS LTD

    FAO: Katarzyna De Souza

    2 Granton Mill Road

    Edinburgh - EH4 4UR

    Scotland - United Kingdom 

  • SHIPPING

    Shipment Services Explained

    All our products are shipped from Edinburgh, Scotland by 1pm using the following shipment services.

    EXPRESS SERVICES

    • DHL EXPRESS INT 1-3 Days

      ESTIMATED DELIVERY TIME: 24hrs to 3 Working Days

      DESCRIPTION: This service provided by DHL will deliver your order within 24hrs to 5 working days to most countries in the world. If you wish to have a more precise delivery time estimate of your order please contact us using the live chat or contact us with your full address and items of your order for a full estimate. In order to effectively use this service, your order must be placed before 12:30 PM during working days Monday - Friday, UK holidays may affect this service. An email or an SMS notification is sent to you regarding your shipment delivery with estimated delivery time when using this service. Monotone area classification means that in order to deliver the order to your location an extra charge is given to cover the cost of delivering goods to that specific location.

    • DHL EXPRESS MON-THU by 12AM NEXT DAY (UK ONLY)

      ESTIMATED DELIVERY TIME: Next day by 12pm

      DESCRIPTION: This DHL Express service is our best guarantee of order delivery by 12PM next day. Available for orders placed between Monday and Thursday. In order to effectively use this service, your order must be placed before 12:30 AM during working days Monday - Thursday, UK holidays may affect this service. This service does not provide a delivery on Saturday for orders submitted on Friday. An email or an SMS notification is sent to you regarding your shipment delivery with estimated delivery time when using this service.

    • Royal Mail 24™ Tracked (UK ONLY)

      ESTIMATED DELIVERY TIME: Next day by 7PM (Working Days)

      DESCRIPTION: This service will deliver orders within 24hrs from 7 pm from order day to 7 pm next day. A tracking notification via email or SMS updating the order delivery is provided.

    STANDARD SERVICES

    • Free Royal Mail Track 48 - Orders +£50

      ESTIMATED DELIVERY TIME: 2-3 Working Days

      DESCRIPTION: This service provides a free shipping option when ordering above the recommended value to automatically qualify for this option.

    • Royal Mail 48™ Tracked (UK ONLY)

      ESTIMATED DELIVERY TIME: 2-3 Working days

      DESCRIPTION: This service provided by Royal Mail will deliver your order within 2-3 working days.

  • REWARDS
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REVIEWS

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Free delivery on orders +£50

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International Delivery 1-5 Days

FOR US AND EU COUNTRIES 1-3 WORKING DAYS

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